These Terms of Service (“Terms”) govern your access to and use of the Ozor website at ozor.ai, the Ozor application, the Ozor APIs and integrations, and any related products, features, content, or services that link to these Terms (collectively, the “Services”), operated by the team behind Ozor (“Ozor,” “we,” “us,” or “our”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.

Our Privacy Policy describes how we collect and process personal information and is incorporated into these Terms by reference. If you use the Services on behalf of a company or other organization, you represent that you have authority to bind that organization, and “you” refers to that organization.

1. At-a-glance summary

This plain-language summary is provided for convenience only and does not replace the full Terms below. In the event of any conflict, the full Terms control.

You own the videos you create. We only take the license we need to run the Services — plus a broader display license if and only if you choose to publish a video publicly or to the community gallery.
Public share links can be viewed by anyone, may be indexed by search engines, and may be featured in our Explore gallery. Invited share links are limited to the people you invite. Choose deliberately — don’t publish confidential material.
Paid plans and credit top-ups are billed through our payment provider. Credits do not roll over and are generally non-refundable. Free-plan exports include a watermark and are limited in resolution.
You are responsible for the content you upload and publish, including having the rights to any documents, logos, images, music, fonts, or likenesses it contains.
AI output can be wrong, and similar prompts can produce similar output for different users. Review everything before you rely on it or publish it.
We can suspend or remove content and accounts that violate these Terms, and we honor valid copyright takedown requests.

2. Who we are and how to contact us

Ozor is operated by a team based in Chile. The entity responsible for the Services may be updated from time to time (for example, if we incorporate a new operating company or restructure our business). You can reach us at:

General inquiries: contact@ozor.ai
Privacy requests: privacy@ozor.ai

3. Eligibility and accounts

You must be at least 13 years old (or at least 16 where required by local law) to use the Services. If you are under the age of majority in your jurisdiction, you may only use the Services with the consent and supervision of a parent or legal guardian who agrees to these Terms on your behalf.

You sign in to Ozor through a supported identity provider (such as Google or GitHub) or with an email address and password. You are responsible for maintaining the confidentiality of your account and credentials, for all activity that occurs under your account, and for notifying us promptly at contact@ozor.ai if you suspect unauthorized use. You must provide accurate information and keep it up to date. You may not share, sell, or transfer your account, and you may not use another person’s account without permission.

4. Plans, credits, and billing

4.1 Plans

Ozor offers a free plan and paid subscription plans. The features of each plan (such as monthly credits, export resolution, and watermarking) are described on our pricing page and in the application, and may change over time as described in Section 16. Videos exported on the free plan include an Ozor watermark and are limited in export resolution.

4.2 Credits

Use of certain features — including AI generations, edits, exports, document conversions, and logo animations — consumes credits. Subscription credits refresh each billing cycle; unused credits do not roll over to the next cycle. You may also purchase one-time credit top-ups. Credits have no cash value, are not transferable, and are not redeemable for money. Credits consumed by a generation are used even if you are unsatisfied with the creative result, although we may, at our discretion, restore credits affected by verified technical failures of the Services.

4.3 Billing and cancellation

Paid plans are billed in advance on a recurring basis (currently monthly) through our payment provider, Polar.sh (which may use Stripe or other processors). By subscribing, you authorize recurring charges to your payment method until you cancel. You can cancel anytime from the settings page; cancellation takes effect at the end of the current billing period, and you keep access to paid features until then. Except where required by applicable law, payments and credit purchases are non-refundable, including for partial billing periods or unused credits.

4.4 Price and plan changes

We may change our prices, plan features, or credit costs from time to time. For recurring subscriptions, price changes will apply no earlier than your next billing cycle, and we will give you reasonable advance notice of material price increases so you can cancel before they take effect. Taxes may be added where applicable.

5. Your content and ownership

“User Content” means the materials you submit to the Services — prompts, chat messages, documents, scripts, brand information (such as colors, fonts, logos, and tone), images, audio, video, fonts, and anything else you upload or provide. “Output” means the videos, scenes, code, animations, voiceovers, thumbnails, and other results the Services generate in response to your inputs.

As between you and Ozor, you own your User Content and, to the extent permitted by applicable law, your Output. We do not claim ownership of your videos, documents, or prompts. Subject to your plan’s terms (including watermarking on the free plan), you may use your Output for personal or commercial purposes.

You grant Ozor a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, transmit, adapt (for example, transcoding, resizing, or rendering), and display your User Content and Output as needed to operate, provide, secure, and improve the Services — for example, to render previews, generate exports, deliver share links you create, and produce thumbnails. This license ends when you delete the relevant content or your account, except (a) as needed to comply with law, (b) for content you have shared publicly or that others have copied or embedded while it was shared, and (c) for backup copies retained for a limited period in the ordinary course.

Our use of information (including User Content) to improve the Services and our AI systems, and how to opt out, is described in our Privacy Policy.

6.1 Visibility options

When you export a video, you choose how it can be accessed. The options available may vary by plan and may evolve over time. They currently include:

Invited. The video is available at a share link that only people you invite can open, and you can download the MP4. Invitees may need to sign in to verify their invitation.
Public. The video is available at a share link that anyone with the link can watch. Public videos may be indexed by search engines, included in our sitemaps, embedded on third-party websites using our embed player, and featured in the Ozor community gallery (“Explore”) as described below.
Private. Where available, the video is accessible only to you.

You can change a video’s visibility later from your dashboard. However, once a video has been publicly available, we cannot guarantee that copies were not made, cached, indexed, downloaded, or re-shared by others while it was public. Do not publish videos containing confidential information, trade secrets, or personal information you are not permitted to disclose.

6.2 The community gallery (Explore)

When you export a video with publicvisibility, you may add tags, and the video becomes eligible to be featured in the Explore gallery — a curated, publicly visible collection of community videos shown on the Services and potentially in our marketing. By publishing a video publicly, you grant Ozor a worldwide, non-exclusive, royalty-free license to reproduce, display, perform, distribute, and reasonably promote that video (including its title, tags, and thumbnail, and in cropped, resized, or excerpted form) on the Services, in the gallery, and in Ozor’s own channels (such as our website and social media) for the purpose of showcasing what can be made with Ozor.

Curation and moderation. Featuring in the gallery is at our discretion. We review gallery submissions and may approve, reject, or take down any video from the gallery at any time, with or without notice, including for quality, relevance, or violations of these Terms. Rejection from the gallery does not by itself affect your share link.
Withdrawing. You can remove a video from public availability (and therefore from gallery eligibility) at any time by changing its visibility or deleting it. We will stop featuring it within a commercially reasonable period. The promotional license above ends when you withdraw the video, except for materials already distributed (for example, a social post published while the video was public) and cached or archived copies outside our control.
Attribution. We may display limited attribution alongside gallery videos (such as a display name or title). We will not publish your email address in the gallery.
Your responsibility. Only publish videos you have the right to publish. Publishing to the gallery does not transfer ownership — you keep your rights, subject to the licenses described in this Section.

6.3 View information

Share links may collect and show you information about viewing activity (for example, that an invited viewer watched your video). If you share a video with others, you are responsible for complying with any notice or consent obligations that apply to you regarding that tracking.

7. Watermarks and attribution

Videos exported on the free plan include an Ozor watermark. You may not remove, obscure, crop out, or alter the watermark, or otherwise misrepresent a watermarked export as watermark-free. Paid plans include exports without the watermark as described on the pricing page.

8. Acceptable use

You agree not to use the Services to create, upload, publish, or share content that:

is illegal, or promotes or facilitates illegal activity;
infringes or misappropriates any third party’s intellectual property, privacy, publicity, or other rights;
is deceptive or fraudulent, including impersonating a real person or organization, or presenting AI-generated content as authentic footage in a way intended to mislead (for example, deepfakes of real people without consent, or fabricated “evidence”);
is sexually explicit involving minors, or otherwise exploits or endangers minors, in any form;
harasses, threatens, defames, or incites violence or hatred against any person or group;
contains malware or is designed to interfere with the Services or other systems;
constitutes spam, scaled scraping of the Services, or unsolicited bulk promotion.

In addition, you agree not to:

reverse engineer, decompile, or attempt to extract the source code, models, or prompts underlying the Services, except to the extent such restriction is prohibited by applicable law;
circumvent plan limits, credit accounting, watermarks, rate limits, or access controls, including by creating multiple accounts to obtain additional free credits;
probe, scan, or test the vulnerability of the Services without our prior written authorization;
resell, sublicense, or offer the Services to third parties as your own service, except through interfaces we provide for that purpose (such as the developer API) and in accordance with their terms;
use the Services to build a directly competing dataset or model from our Output at scale.

9. AI-generated content

The Services use artificial intelligence to generate Output from your inputs. You acknowledge and agree that:

Output is generated automatically and may be inaccurate, incomplete, offensive, or otherwise flawed. You are responsible for reviewing Output before relying on it or publishing it. Output is not professional (legal, medical, financial, or other) advice.
Due to the nature of AI, Output may not be unique: similar prompts from different users may produce similar or identical output, and we cannot guarantee that Output does not resemble pre-existing third-party works. We make no representation that Output is protectable by copyright or other intellectual property rights in your jurisdiction.
Output may be generated using third-party AI model providers, as described in our Privacy Policy. Voices used for voiceover are synthetic and any resemblance to real people is unintended.
Where applicable law or platform rules require you to disclose that content is AI-generated, that disclosure is your responsibility.

10. Third-party materials in your content

You are solely responsible for the User Content you provide and the Output you publish. You represent and warrant that you have all rights, licenses, consents, and permissions necessary to (a) upload your User Content, (b) grant the licenses in these Terms, and (c) publish any video you make public or submit to the gallery. This includes rights to any documents, brand assets, logos, trademarks, fonts, images, footage, and music your content contains, and any consents needed from identifiable people whose name, image, voice, or likeness appears in it.

Ozor provides access to certain library assets (such as music, templates, and animations) for use within videos created on the Services. You may not extract, redistribute, or resell library assets on a standalone basis.

11. Copyright complaints and takedowns

We respect intellectual property rights and expect users to do the same. If you believe content available through the Services infringes your copyright, please send a notice to contact@ozor.ai with the subject line “Copyright Notice,” including: (a) identification of the copyrighted work; (b) the URL or share code of the allegedly infringing material; (c) your contact information; (d) a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; (e) a statement, under penalty of perjury, that the information in your notice is accurate and that you are the owner or authorized to act on the owner’s behalf; and (f) your physical or electronic signature.

We may remove or disable access to allegedly infringing content, notify the user who posted it, and terminate the accounts of repeat infringers. If your content was removed and you believe this was a mistake, you may send a counter-notice to the same address with equivalent identifying information and a consent to jurisdiction as required by applicable law.

12. Developer API, MCP, and integrations

Ozor offers a developer surface — including a REST API, an MCP server, and integrations such as our n8n node — authenticated with API keys you can create in the application. If you use it, the following additional terms apply:

API keys are secrets. You are responsible for keeping them confidential and for all usage under your keys; revoke a key immediately if you believe it has been compromised.
API usage consumes credits and is subject to your plan’s limits and any rate limits we impose. We may throttle, suspend, or revoke API access that degrades the Services or violates these Terms.
If your application passes end-user content through the Ozor API, you are responsible for having the necessary rights and for your end users’ compliance with these Terms.
The API and integrations may change; we will use reasonable efforts to avoid breaking changes but do not guarantee backward compatibility.

13. Ozor’s intellectual property

The Services — including the software, models, templates, library assets, design, documentation, and the Ozor name and logo — are owned by Ozor or its licensors and are protected by intellectual property laws. Except for the rights expressly granted in these Terms, no rights in the Services are granted to you, whether by implication, estoppel, or otherwise. You may not use the Ozor name or logo without our prior written permission, except for truthful, non-misleading statements that a video was made with Ozor.

14. Feedback

If you send us feedback, suggestions, or ideas about the Services, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use them without restriction or compensation to you.

15. Suspension and termination

You may stop using the Services and delete your account at any time from the settings page. We may suspend or terminate your access to all or part of the Services, remove content (including from share links and the gallery), or revoke API keys if we reasonably believe you have violated these Terms, if required by law, to protect the Services or other users, or upon discontinuation of the Services. Where practicable and lawful, we will give you notice and an opportunity to export your content. Upon termination: your license to use the Services ends; credits are forfeited without refund except where required by law; and Sections that by their nature should survive (including Sections 5, 6.2 (residual promotional materials), 13, 14, and 16 through 20) survive.

16. Service changes

Ozor is evolving rapidly. We may add, modify, or remove features (including plan features, sharing options, the gallery, library assets, and the API) at any time. If a change materially reduces the core functionality of a paid plan during a paid period, your remedy is to cancel; where required by law, we will refund the unused, prepaid portion of that period.

17. Disclaimers

THE SERVICES AND ALL OUTPUT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, OZOR AND ITS SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT CONTENT WILL NOT BE LOST, OR THAT OUTPUT WILL BE ACCURATE, RELIABLE, OR SUITABLE FOR YOUR PURPOSES. SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY DISCLAIMERS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU. KEEP YOUR OWN COPIES OF CONTENT THAT MATTERS TO YOU.

18. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) OZOR WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUES, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; AND (B) OZOR’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (i) THE AMOUNTS YOU PAID TO OZOR IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM AND (ii) FIFTY U.S. DOLLARS (US$50). THESE LIMITS APPLY REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW, INCLUDING, WHERE APPLICABLE, MANDATORY CONSUMER PROTECTIONS IN YOUR COUNTRY OF RESIDENCE.

19. Indemnification

To the extent permitted by applicable law, you will defend, indemnify, and hold harmless Ozor and its officers, directors, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your User Content or any content you publish, share, or submit to the gallery; (b) your use of the Services in violation of these Terms or applicable law; or (c) your violation of any third-party right, including intellectual property, privacy, or publicity rights. This obligation does not apply to consumers in jurisdictions where such indemnities are unenforceable.

20. Governing law and disputes

These Terms are governed by the laws of Chile, without regard to conflict-of-laws rules, and disputes will be resolved in the courts of Santiago, Chile — except that if you are a consumer habitually resident in a jurisdiction whose law grants you mandatory protections or a mandatory forum (such as the EEA or UK), you retain the benefit of those protections and may bring proceedings in your local courts. Before filing a claim, please contact us at contact@ozor.ai — most concerns can be resolved quickly and informally.

21. Changes to these Terms

We may update these Terms from time to time to reflect changes to the Services, our practices, or applicable law. When we make changes, we will revise the “Last updated” date at the top of this page, and if the changes are material, we will provide additional notice (such as a banner in the application or an email to the address associated with your account) reasonably in advance. Your continued use of the Services after the effective date of updated Terms constitutes acceptance of the updated Terms. If you do not agree to a change, you must stop using the Services and may cancel your subscription before the change takes effect.

22. General

Entire agreement. These Terms, together with the Privacy Policy and any plan- or feature-specific terms we present to you, are the entire agreement between you and Ozor regarding the Services.
Severability. If any provision is found unenforceable, the remaining provisions remain in full effect, and the unenforceable provision will be enforced to the maximum extent permitted.
No waiver. Our failure to enforce a provision is not a waiver of our right to do so later.
Assignment. You may not assign these Terms without our prior written consent. We may assign them in connection with a merger, acquisition, reorganization, or sale of assets.
Force majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control.
Export and sanctions. You may not use the Services in violation of applicable export-control or sanctions laws.

Questions? Email contact@ozor.ai. These Terms are provided for informational purposes and do not constitute legal advice to you; consult your own counsel about how they apply to your situation.

Terms of Service